Support
Ask the assistant about EmailEngine, or email us about your account.
Questions about EmailEngine
An answer in seconds, at any hour.
Installing, configuring, connecting accounts, sending, webhooks, the API, an error message or a log line: the EmailEngine assistant searches the documentation, the API reference, the source code and the changelog, and links the pages its answer came from.
AI answers can be wrong, so check the linked sources before relying on one.
Account, billing and licenses
A reply from the team that builds EmailEngine.
Subscriptions, invoices, VAT, license keys and anything else about your Postal Systems account, or an EmailEngine problem the assistant could not solve. Include what applies:
- the email address of your account
- the invoice number, or the hostname the license key is used on
- for EmailEngine problems, the version and the relevant log lines, with passwords, access tokens and license keys removed